I've installed a smartphone 2-factor app. How do I stop receiving SMS codes?



If you no longer would like to receive the 2-factor text messages you will need to complete the steps below:

  • Install Google Authenticator.
  • Install and activate Authy on one of your devices (This stops the text messages)
  • Now remove the Authy app from your device.

You will no longer receive the text messages until doing a phone reset with Authy. If you continue to receive the text messages, you may want to remove your phone from Coinbase and re-verify. You will then need to follow these steps again.

If you continue to receive unwanted SMS messages, please don’t hesitate to contact Coinbase support.


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